FAQs

We understand you might have questions so here are some common questions we get.

Do you have your own production facility?

Yes, our main production facility is located in Aurora Colorado.

Do you have your own installation teams?

Yes, we have an in house production and installation department as well as GlassTek trained and certified installers for all nationwide projects.

How long does it take to install smart film?

Specific times will depend on the job size, however most installations should be completed in a single day.

Is the film sensitive to extreme weather?

Yes, the film will no longer turn on below -4F or above 140F and could incur damage below -22F and above 158F.

Can you match my current glass?

Yes, one of our specialists will assess your glass and ensure a match

Is the smart film/glass UL listed?

The smart film itself is not an electrical device requiring UL listing, however all of our transformers and electrical components are UL listed.

What kind of warranty do you offer?

On Smart Film/Glass we offer a three year warranty for all materials and a five year warranty on labor not due to improper handling or maintenance.

On all other products Glasstek offers a one year warranty for all materials and a one year warranty on labor not due to improper handling or maintenance

What is the UV rating on the smart film?

Smart film blocks over 98% of UV rays regardless of the film being on or off.

Is it possible to turn on only a few windows at a time (smart film application)?

Yes, you can have different controls for different windows.  You can also set timers using a smart app.

How soon are products available for pickup?

We keep thousands of mirror Tv’s, LED Mirrors, Touch Frames, Touch Film, Smart Film and Glass in stock daily with hundreds of different options to choose from. Customized pieces can take 6 to 8 weeks for production.

How can I control my smart glass?

Smart Glass can be controlled by a simple switch, remote control or smartphone app.

Do I need to replace my existing windows to have Smart Glass?

No, you will not necessarily need to replace your glass depending on the application, contact a Project Development Manager to discuss your options.

How do you clean Smart Glass?

Smart Glass is very simple to clean, it does not require special cleaning agents.  Simply clean with most household glass cleaners. However, ammonia based cleaners can damage smart film over time.

What is the lifespan of Smart Glass?

Smart Glass has been tested for over 1,000,000+ switches or over 10 years.

Can Smart Glass be used in wet areas? (Pools, showers, etc)

Yes, special considerations must be made but it can absolutely be used in areas around water.

What happens if the power goes out?

Smart Glass will default to its opaque stage when the power goes out.

Can Smart Glass be used for odd or irregular shaped windows?

Absolutely, Smart Glass can be made to fit almost any sized glass.

How fast does Smart Glass go from opaque to transparent and back again?

Smart glass only takes a fraction of a second to change its opaqueness.

How much energy does Smart Glass use?

Very little, Smart Glass is considered a low-volt application and consumes only around 5 watts per square yard.